OC Man Gets Huge Cell Phone Bill
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| T-Mobile's slogan: "Get more!" |
But one Orange County man probably isn't happy that he was targeted to make T-Mobile's 2010 profit margin even larger.
How much was his bill one month?
Answer: $3,336.
Richard Barbazette of Seal Beach told San Jose Mercury News reporter Mike Zapler that the cell phone company zinged him on roaming checking for checking his e-mail while on a trans-Atlantic cruise celebrating his wife's recovery from breast cancer.
It took Barbazette five months of wrangling and the threat of a consumer complaint to get the company to forgive the outrageous fees.
"It was not a fun experience," Barbazette told the paper. "[T-Mobile's customer service representatives] have an arrogant attitude."
In the third quarter of 2010 alone, the company reported revenue of nearly $5 billion.
You can read the Mercury News article HERE.
--R. Scott Moxley / OC Weekly
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