Ticketmaster Customers to Receive $1.50 Credits; Settlement Deemed "Appalling"
|Flickr user Elvissa|
Originally filed eight years ago by two men in Los Angeles, Curt Schlesinger et al v. Ticketmaster claimed that customers were being charged excessive and untruthful order processing and UPS "Expedited Delivery" fees. If the settlement is approved by the court, and ticket purchasers during that time frame elect not to object nor opt out of it by the February 16, 2012 deadline, then they will receive Ticketmaster credits.
They can only be redeemed a maximum of two at a time, and must be used within a four-year time frame. Because Ticketmaster's parent company Live Nation is a competitor, the credits cannot be applied to tickets purchased for events at AEG-owned and -operated venues.
Additionally, Ticketmaster will be allowed to continue issuing their "processing fees" for future transactions. They just have to change the language describing the profit component of said transactions on the company website so that the business practice is no longer considered deceptive.
A spokesperson for Ticketmaster described the proposed settlement to CNNMoney as "fair, reasonable and adequate as a compromise." In contrast, the non-profit Center for Class Action Fairness calls it "appalling," saying that the "coupon settlement ... would be illegal in federal court."
A California court will hold a final hearing for approval of the settlement in May 29th, 2012. Credits cannot be redeemed before April 15, 2012, but should be given out within 30 days of the final hearing.