Monster Massive Is Canceled. Now What? How to Get Your Refund


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Massive Monster Fail

Well, it finally happened. Monster Massive 2011 was canceled today despite Go Ventures'  enthusiastic claims to the contrary. Armin van Buuren's Armin Only Mirage show dropped out of the festival due to "reasons beyond their control." Erick Morillo also bailed on the clusterfuck that has been Monster Massive 2011.

Luckily, ticket company Flavorus will refund tickets to Monster Massive. Flavorus said it will begin the refund process later today.

Those who purchased tickets online will be automatically refunded after 3 to 5 business days. The same goes for those who purchased tickets at a store with a credit card. If you paid cash for them at a store, visit support.flavorous.com and submit a request via the online form.

Go Ventures' refund policy states, "Go Ventures has been producing successful events for nearly 20 years with a spotless track record for customer service. In the unlikely event that any Go Ventures event is ever canceled, all prepurchased tickets will be refunded."

Attorney Jason Ryan Thompson, who represented an Electric Daisy Carnival 2011 attendee when Insomniac didn't provide the VIP amenities that were promised, said that ticket holders are only entitled to a refund. "It's important to realize the need to read the disclaimer when buying a ticket. There's usually a waiver that talks about the lineup and venue are subject to change," Thompson said. Go Ventures is not obligated to give customers any more than what the damages were in this situation.

Those who booked flights to California and hotel rooms are entitled to get reimbursed for those expenses. "If they were wrongfully induced to make these travel plans because of negligent misrepresentation or intentional misrepresentation, then they're entitled to a refund," he said. Thompson advised customers to contact Go Ventures to arrange this, rather than pursuing legal action.


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RELATED CONTENT
Where the hell is Monster Massive going to be held? (Plus, a story from a former Go Ventures employee)
Monster Massive 2011 is Officially Canceled; Armin van Buuren, Erick Morello Announce it First


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37 comments
.......
.......

Still haven't gotten my refund yet......its been 3 months and counting. HURRY UP!

Go Ventures - SCAM - NO REFUND
Go Ventures - SCAM - NO REFUND

Still haven't received my refund for purchasing actual tickets at one of their retail stores. It has been months. Do not buy any tickets to their events at their participating stores. Go Ventures will rip you off.

Jane
Jane

Taylor Hamby - Please write a story about Go Ventures' lack of following through on providing refunds to customers who purchased tickets at their retail outlets. There are complaints on the Monster Massive Facebook page as well as on the Flavorus Monster Massive page. It has been well over thirty business days since many of us sent in our refund requests, and we only get the runaround from Go Ventures, claiming that they are "working diligently on refunds."

come get some
come get some

if you looking for evan gunny he is in jail not a surprise a fucking loser do your parents a favor and hang yourself!!! 

Rant about bad day
Rant about bad day

This blog seems to be quite interesting which includes lot of information which have been helped me a lot.

ESCAPE!!!
ESCAPE!!!

ESCAPE FROM WONDERLAND!!! (: FTW! OH YEAH FUCK GO VENTURES!

Deshiau
Deshiau

hey quick question, just wanna make sure.  If i bought it online with my debit card.. received the tickets in the mail... i dont have to return the tickets or complete the form do i?  it says if bought online, it will automatically refund.. so im guessin i dont have to do anythin but wait for the money to go back into my bank acc?

Pokemon112
Pokemon112

How do I get a refund on the leaves days I have to use now?

now what?
now what?

how do you request refund for flight/hotel expense?

hard haunted mansion!
hard haunted mansion!

so then just write an email to flavorous and there supposed to get back to us or what?   By the way Gunny, your wack!.. so is your crew... pay me!..

WAS a Go Ventures Supporter
WAS a Go Ventures Supporter

PAY UP GO VENTURES! PAY UP TO EVERYONE YOU LIED TOO!

*cough* *cough*

Where's the scumbag of a staff member Evan Gunny now? What's he have to say?

Josephdanielwaldner
Josephdanielwaldner

You can contact Thompson Advocacy @(800) 491-7097 with any questions reguarding refunds.

Btrubyctc
Btrubyctc

whats evan gunny have to say about thiiiiis?

Rigoureno
Rigoureno

will monster massive give people back money for the ones the paid cash at a retail store

Chopthischop
Chopthischop

They said my refund was in the next batch which was scheduled for the following week.  That was about a month ago!!! 

ISLANDBRED
ISLANDBRED

EVERYBODY.. start filing complaints with the LA District ATtorney's Consumer Affairs Department.. My friends and I have over $600 on the line and this is gone ridiculous!! I bet they're throwing their new year's party using our funds.. that is so wrong!! They are done for.. they cant' compete with Giant/Insomniac's White Wonderland.they deserve to just leave the scene entirely.. Stupid REZA GERAMI and his GO-TO-HELL VENTURES full of empty promises..

Tommy47
Tommy47

You can contact Flavorus

Jeheu
Jeheu

lol, succks to be you i guess

gunny
gunny

Attorney Jason Ryan Thompson, who represented an Electric Daisy Carnival 2011 attendee when Insomniac didn't provide the VIP amenities that were promised, said that ticket holders are only entitled to a refund. "It's important to realize the need to read the disclaimer when buying a ticket. There's usually a waiver that talks about the lineup and venue are subject to change," Thompson said. Go Ventures is not obligated to give customers any more than what the damages were in this situation.

Crackkiller21
Crackkiller21

supporting my company, every company has a bad day.....  everyone gets there money back Unlike Hard summer 2 years ago... promise that...

Tommy47
Tommy47

Keep acting tough online, it shows your amazing character

gunny
gunny

right here  say something worthwhile marcus gaede.. your loving this day,  AVB  will be back with GO Ventures Shortly.........and you will be crying when that  happens 

Scott M
Scott M

THIS IS BS, WE ALL REALLY NEED TO FORM A CLASS ACTION LAWSUIT, THIS IS BEYOND RIDICULOUS. ITS BEEN ALMOST 6 MONTHS SINCE THE CANCELLATION!

ISLANDBRED
ISLANDBRED

LA DISTRICT ATTORNEY CONSUMER AFFAIRS (213) 974-1452 FAX (213) 617-1431    webmail@da.lacounty.gov

revengetenfold
revengetenfold

@gunny Hey, aren't you that guy that runs around intimidating and threatening young ladies? I heard a story once about you, quite a view actually. You struck me as... A little man with a little Dick and some serious respect issues.

Bensonminhtran
Bensonminhtran

Really, it's so ridiculous , I dont recieve any refund for my 5 tickets till now, where the money go ?

Islandbred
Islandbred

NOPE.. NOTHING.. EVERYBODY.. JOIN "MONSTER MASSIVE REFUND" ON FACEBOOK GROUP PAGE.. JUST TYPE THAT IN THE SEARCH BOX. WE ARE COLLABORATING TO FORM A CLASS ACTION SUIT AGAINST THESE CROOKS.. SUE THEM FOR ALL THE STRESS THEY'RE PUTTING US THRU. 

WhereIsMyRefund
WhereIsMyRefund

Hi Islandbred,Did you get your MM refund yet? I sent the refund form on October 14 and still haven't got any refund. This is so frustrating.

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